Pernyataan Privasi

PT Bayer Indonesia (hereinafter “us”, “our” and “we”), understands the importance of your privacy and commits to responsible use and protection of your personal data. In our capacity as Controller of your personal data, we invite you to read this document carefully as it explains to our purpose(s) and method(s) of how we process your personal data, your rights as data subjects and how you may exercise your rights

I. WHAT PERSONAL INFORMATION DO WE PROCESS AND FOR WHAT PURPOSE?

A. Visiting this website

When you call up this website, your browser will automatically transfer the information listed below to our web server. This is done for technical reasons and is required to make available to you the requested information.

• IP address
• Date and time of access
• Time zone difference to Greenwich Mean Time (GMT)
• Content of request (specific site)
• Status of access/HTTP status code
• Transferred volume of data
• Website requesting access
• Browser, language settings, version of browser software operating system and surface

We store such information for a limited time to detect and prevent unauthorized access to our servers. The legal basis for processing this personal data is that the data is necessary for us to perform website services requested by you, or to comply to other laws (such as Law on Cyber Security).

WEB COOKIE

What are web cookies?

This website uses "cookies," which are small text files saved on your device by your browser. They help remember things like your preferred language or settings for when you visit the site again.

There are two main types of cookies:

• Necessary cookies: These are essential for the website to work properly.
• Optional cookies: These are used for things like analyzing website traffic, personalizing your experience, and marketing. We only use these if you give us permission first.

There is a lot of information about what cookies are and what they can do at https://allaboutcookies.org/.

What cookie(ies) do we use in this Website?

[FOR WEB DEVELOPER: Provide Cookie List.

The cookie information should follow the below table:

Your cookie consent

When you first visit our website, you'll see a banner asking if you agree to use optional cookies. If you say yes, we'll save a cookie on your computer, and you won't see the banner again while that cookie is active.

If the cookie expires or if you delete it, the banner will show up again the next time you visit, asking for your consent once more.

You can click the button to go to the Privacy Preference Center, where you'll find more details about the optional cookies we use.

Deactivating web cookie

Deactivating cookie(ies) may cause our website to be less user-friendly. You can deactivate cookie(ies) here [FOR WEB DEVELOPER: please link to the OneTrust Cookie Module].

GOOGLE ADS COOKIES

This Website uses an online behavioral advertising service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google“).

Google will analyze your use of this Website. To this purpose, Google uses the cookies described in more detail in the above table. The information collected by Google in connection with your use of our Website (e.g. the referring URL, our webpages visited by you, your browser type, your language settings, your operating system, your screen resolution) will be transmitted to a server of Google in the US, where it will be stored and analyzed. We and our partner Google will use this information to better tailor our advertisements to you and your interests, to limit the number of times you are shown the same advertisement, to evaluate the efficiency of promotional campaigns, and to better comprehend the behavior of visitors after they have looked at a certain ad. When you visit another website of the so-called “Google Display Network”, customized pop-ups tailored to your interests can be presented to you on the basis of the information collected on our Website.

Moreover, by concluding specific agreements with Google we ensure that an adequate level of data protection is maintained with respect to the processing of personal data by Google in the US.

You may withdraw your consent to this transfer of information to Google for online behavioral advertising purposes at any time either by administrating your consents in the Privacy Preference Center, in which case an opt-out cookie will be placed, or by downloading and installing the Google Browser Plugin offered by Google. Both options will prevent the use of online behavioral advertising services only as long as you use the browser on which you installed the plugin and do not delete the opt-out Cookie.

Google is responsible for processing your personal data which Google collects directly from our Website for online behavioral advertisement services. Since we have no control over personal data collected and processed by third parties, we are not in a position to provide binding information regarding the scope and purpose of such processing of your personal data. Thus, please visit Google’s information on data privacy to receive further information on how Google processes your personal data and for how long. At the time of preparation of this privacy statement, Google’s information was available on the Google Data Protection Guidelines for Advertising. Further information on data protection at Google can be found within their Privacy Policy.

META ADS COOKIES

This Website uses an online behavioral advertising service of Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (using Meta Inc., 1 Hacker Way, Menlo Park, CA 94025, USA as subprocessor) (“Meta”).

Meta will analyze your use of this Website. To this purpose, we use the cookies described in more detail in the above table. The information collected by Meta in connection with your use of our Website will be transmitted to a server of Meta in the US, where it will be stored and analyzed. These information include the referring URL, your browser type, your language settings, your operating system, your screen resolution and further information depending on the implemented pixel events (e.g. “purchase”: processes the type, ID and number of the selected item as well as payment information and currency; “search”: processes the search string, when you search for a product on our website; “view content”: processes the content ID, name, type, currency and value). We and our partner Meta will use this information to better tailor our advertisements to you and your interests, to limit the number of times you are shown the same advertisement, to evaluate the efficiency of promotional campaigns, and to better comprehend the behavior of visitors after they have looked at a certain ad. When you visit your Meta timeline or another websites of Meta’s advertisement network (so called “Audience Network”), customized feeds tailored to your interests can be presented to you on the basis of the information collected on our Website.

Moreover, by concluding specific agreements with Meta we ensure that an adequate level of data protection is maintained with respect to the processing of personal data by Meta in the US.

You may withdraw your consent to this transfer of information to Meta for online behavioral advertising purposes at any time by administrating your consent in the Privacy Preference Center, in which case an opt-out cookie will be placed. Please note that this will only prevent any transfer of information to Meta as long as you do not delete the opt-out Cookie.

Meta is responsible for processing your personal data which Meta collects directly from our Website for online behavioral advertisement services. Since we have no control over personal data collected and processed by third parties, we are not in a position to provide binding information regarding the scope and purpose of such processing of your personal data. Thus, please visit Meta’s information on data privacy to receive further information on how Meta processes your personal data and for how long. At the time of preparation of this privacy statement, Meta’s information was available on their Privacy Policy.

B. Contacting us

When you contact us, such as by sending us an email, or by telephone, by chatting with us through our social media page or any other methods, we process your personal data to be able to respond to you.

• Your identification information (such as your name, your avatar or publicly available name on social media)
• Your contact information (such as your email address or phone number)
• Your message to us

How personal data is obtained: directly when you contact us

Legal basis: 

• Legitimate interest, or
• Necessary for the performance of a contract with you or necessary to take steps towards a contract or service requested by you, or
• Necessary for the compliance with a specific law or regulation 

Mandatory Provision of Personal Data: not providing personal data will mean that you will not be able to reach us, and we will not be able to address you or respond to you.  

Data retention: For as long as necessary to fulfill the request by you unless required to retained longer by applicable laws.

C. Interacting with us on our social media page(s)

If you leave a comment on our social media page(s), tag us in your social media posts, react to our content, or reaching out to us via the chat function in your social media page(s), we will see your social media information. Unless we have to respond to you, we will not process information you provide in your interaction with us further than just seeing them. At most, we will only ‘react’ to your comments on our page.

D. Recommending our website to others

If you wish to recommend us to others, you can do so by using the recommendation function on our Website. In this case, we will process the following personal information:

• Your name
• Your email address
• Your recipient’s email address
• Your message to the recipient

How personal data is obtained: directly when you use the recommendation function.

Legal basis: necessary for the performance of a contract with you or necessary to take steps towards a contract or service requested by you.

Mandatory Provision of Personal Data: we are unable to provide this service to you if you do not provide personal information to us.  

Data retention: We delete the personal data involved with this (e.g. name and email address) after the recommendation is sent.

E. External services or content on our website

We use third-party services and content on our website. When you interact with these services or view their content, data is exchanged between you and the provider for technical reasons.

These providers may also use your personal data for their own purposes. We have set up these services to limit communication to only what is necessary for displaying their content or services on our site, or to allow communication only if you choose to use their service. However, we cannot control how third parties collect or process your data, so we cannot guarantee information about their data practices.

For more details on how these providers handle your personal data, please refer to their privacy statements:

• Meta share button
• X share button
• YouTube videos
•  

II. INFORMATION ON SIDE EFFECTS AND QUALITY COMPLAINTS (PHARMACOVIGILANCE)

This Website is not intended or designed for communications regarding side effects, lack of therapeutic effect, medication errors, grey market products/counterfeit medicine, incorrect or off-label use, quality complaints and/or other issues regarding the safeness or quality of Bayer products.

If you wish to report side effects or make a quality complaint, please contact your healthcare professional (e.g. physician or pharmacist), your local health authority, or use our Website for the report of undesirable side effects.

If you nevertheless report to us undesirable side effects or other issues regarding the safeness or quality of Bayer products, we will be legally bound to deal with your communication and may have to contact you for clarification purposes. Subsequently, we may have to notify the competent health authorities of the issues reported by you. In this context, your information will be forwarded in pseudonymized form, i.e. no information by which you may be directly identified will be passed on. We may also have to forward these pseudonymized notifications to our group companies and cooperation partners, to the extent these are likewise obliged to notify their respectively competent health authorities.

Further information about data privacy and side effect reporting are available in the Bayer Privacy Statement for Pharmacovigilance Data.

III. HOW DO WE PROTECT CHILDREN’S PERSONAL DATA?

We do not often process children’s personal information. In rare circumstances, we may process children's personal information during our social or community outreach activities which we will always seek necessary consent from the child’s legal guardian.

If you are aware that a child has provided us with their personal data and we have unknowingly processed it, contact us using the contact details below. We will take steps to immediately delete such children personal data.

IV. WHO MAY RECEIVE YOUR PERSONAL DATA?

With whom we may share your personal data depends on the nature of your business with us. We only share your personal data to those who have a business need for it. Some of those parties include:

• Bayer Group, Bayer Group's Subsidiaries and Affiliates
• Commissioned data processors: when necessary, we engage with professional service data processors to process your personal data on our behalf. They are bound by contract with us to protect your personal data.
• Relevant state authorities: if legally required or necessary for the purpose described above
• External lawyers: to support legal decisions and to pursue or defend against legal claims
• Bayer's prospective buyers: in the context of Mergers & Acquisitions or any other type of corporate or asset transition involving a change of ownership or control concerning us or our services
• IT Cloud Solution Providers

V. HOW DO WE PROTECT YOUR PERSONAL DATA IN CASE WE TRANSFER IT OVERSEAS?

Bayer is a multinational organization comprised of multiple legal entities, affiliates, subsidiaries around the world. In the course of our business, we may transfer your personal data to countries that may not be regarded as providing the same level of protection for personal data as the jurisdiction you are based in. 

In case such transfers occur, Bayer shall ensure necessary safeguards to protect yor personal data such as by entering into necessary contractual clauses for the transfer, or ask for your explicit consent.

VI. WHAT RIGHTS DO YOU HAVE AS A DATA SUBJECT?

Bayer recognizes all data subject rights which vary based on local laws but generally include:

• Right to be informed about our processing of your personal data;
• Right to withdraw your consent to personal data processing if the processing is based on your consent;
• Right to object to a processing of your personal data based on a legitimate interest or public interest;
• Right to request the correction of personal data we hold;
• Right to request the erasure of or the restriction on processing personal data with evidence that the processing is unnecessary, illegal, or should be suspended awaiting a court decision;
• Right to file a complaint with a data protection authority;

In addition, the following rights may be recognized depending on the country you live in:

• Right to access personal data we store about you;
• Right to data portability;
• Right to be excluded from automated decision making;
• Right to be forgotten;

VII. HOW DO YOU CONTACT US?

If you have any question about data privacy, or suspect that personal data processed by Bayer may be at risk, or you wish to exercise your rights as data subject, the fastest way to reach us is by sending an email to dpo.asean@bayer.com. 

You may also reach out to our office at the address below. This method, however, may take more time and effort from you.

PT Bayer Indonesia
Andi Ilyas - Senior Legal Counsel
Menara Astra, 33rd floor, Jl. Jend. Sudirman Kav. 5-6, Jakarta 10220, Indonesia.
Tel: +62 21 3049 1111

VIII. DATE OF THIS STATEMENT

This statement is updated on 03/25/2025.